returns and exchanges

It is important to us at yoshi jones that you are happy with your purchase. If for any reason you are not satisfied with your yoshijonesclothing.com order, please return items within 7 days of receipt. We'll happily accept the return or exchange of unworn, unwashed or defective items. Merchandise must be in new condition with tags attached and must be accompanied by the original receipt or invoice. Your refund will be credited back to the original method of payment used to make the purchase. Returns are accepted through the mail. Shipping and handling charges will not be refunded. Purchases made in one of our stores cannot be returned to yoshijones.com. Please return this merchandise to one of our stores. Please note: no returns or refunds or exchanges on sale items.

If the return is a result of our error, please email us info@yoshijones.com or phone 612 95571863 and we will issue a credit for the return shipping charges.

Due to the limited quantities of merchandise, the item(s) you wish to exchange may no longer be available. We suggest you place a new order of item(s) and return the unwanted item(s) for a refund. We are unable to honor previous sale prices or promotions when you place your new order. If you have requested an exchange, you will receive an email detailing the availability of the item(s) and its shipping status.

Available in stock items will be shipped approximately 48 to 72 hours to the shipping address on your invoice. We will bill your credit card for the new item(s) and process your credit card for returned merchandise as soon as we receive it. If the item(s) was sent to you as a gift, the refund will be credited to the original credit card used for the payment. Most returns are processed within ten days of receipt in our warehouse. We will send you an email confirming that your return or exchange has been processed.

You can send items back to us at the address below using any other trackable shipping method method. Once we receive your package, we will promptly process your return or exchange. Please be sure that your package is insured and prepaid. We are not responsible for items lost in the mail. Sorry, we cannot accept COD returns.

Return Address:
Returns Department
Yoshi Jones
PO Box 316 
Enmore NSW 2042

phone: (02) 9557 1863